Privacy Policy.

NexFlow Agency ("NexFlow," "we," "our," or "us") is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to that data when you visit our website or engage our services.

By using our website or submitting your information through our contact form, you acknowledge that you have read and understood this Privacy Policy.

NexFlow acts as the data controller for the personal information you provide directly to us. We process your data only for specified, explicit, and legitimate purposes and handle it in a manner that is consistent with applicable data protection laws.

We are committed to transparency, accuracy, and security in all data processing activities. We do not sell your personal information to third parties.

When you interact with NexFlow, we may collect the following categories of information:

• Contact Information: Name, email address, phone number, and company name — submitted via our contact form.
• Usage Data: Pages visited, browser type, device type, referral source, and session duration — collected through analytics tools.
• Communications: Content of messages you send us, including project briefs or inquiries.
• Technical Data: IP address, cookie identifiers, and similar tracking data used to improve site performance.

We collect only the data necessary to fulfil the purpose for which it is requested.

We use your personal data for the following purposes:

• To respond to enquiries and provide our services (contractual necessity).
• To send you relevant updates or marketing communications, with your consent.
• To improve our website and service offering (legitimate interests).
• To comply with legal obligations (legal compliance).

You may withdraw consent at any time for marketing communications by emailing us at contact@nexflowagency.com.

NexFlow does not sell, trade, or rent your personal data to third parties. We may share your data with:

• Service Providers: Trusted third-party tools used for analytics, communication, and automation (e.g., CRM platforms, email services).
• Legal Authorities: When required to comply with applicable laws, court orders, or governmental requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

All third-party service providers are contractually obligated to process your data securely and in compliance with applicable data protection laws.

NexFlow operates primarily from India. If you are accessing our services from outside India, your information may be transferred to, stored, and processed in India or other countries where our service providers operate.

We take appropriate safeguards to ensure your data is treated securely and in accordance with this Privacy Policy regardless of where it is processed.

Our website may use cookies to enhance your browsing experience. Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour data.

• Essential Cookies: Required for the site to function.
• Analytics Cookies: Used to understand how visitors use our site.
• Preference Cookies: Remember settings you have selected.

You can control or disable cookies through your browser settings at any time. Disabling cookies may affect the functionality of certain parts of the site.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law.

Contact form submissions are retained for a maximum of 24 months unless an active engagement exists, after which they are securely deleted.

Depending on your jurisdiction, you may have the following rights:

• Right of access — to request a copy of your personal data.
• Right to rectification — to request correction of inaccurate data.
• Right to erasure — to request deletion of your personal data.
• Right to object — to object to certain types of processing.
• Right to data portability — to receive your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at contact@nexflowagency.com.

Our website may contain links to third-party websites. NexFlow is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal information, please contact us immediately.

This Privacy Policy is governed by the laws of India. Any disputes arising in connection with this Policy shall be subject to the exclusive jurisdiction of the courts of Surat, Gujarat, India.

We may update this Privacy Policy from time to time in response to legal, technical, or business developments. When we do, we will revise the "Last Updated" date at the top of this Policy.

We encourage you to review this page periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

• Email: contact@nexflowagency.com
• Company: NexFlow Agency
• Address: Surat, Gujarat, India

We aim to respond to all privacy-related enquiries within 5 business days.